FAQs

Your smartphone or device is precious to you. iSmash technicians undergo strict training and regular testing to ensure they have the experience and qualifications to repair all leading devices. With nearly 500,000 repairs to date, we are the trusted repair chain.

At Epic Fix we aim to offer our customers the broadest range of repair options to suit all budgets. In the case of Android devices (e.g. Samsung, Google, Huawei, Oppo and OnePlus), all our screens are manufacturer originals. In the case of Apple devices, we are able to offer customers the option of either manufacturer original or high quality compatible screens.

We pride ourselves on an express repair service. Our most popular repairs can be completed in any of our Service Centres within 30 minutes, whilst some tablet, laptop and postal repairs could take between 48-72 hours.

There is a lifetime warranty on most device repairs. Please check our terms and conditions for more details.

Yes! You can contact our customer service team.

Like most third-party repair services, use of our service can void your manufacturer’s warranty. The good news is we provide our own warranty for all our repairs!

Although we use the same seals as your devices manufacturer when putting everything back together, we cannot guarantee water proofing or resistance. This is the same wherever you go as the IP rating cannot be re-instated once a device has been opened up.

Yes, we do a full-screen replacement regardless of the size of the crack in your screen and all our screen replacements come with a lifetime warranty!